I’ve been in and around advertising for more years than I care to mention. When I first got in the business, everyone warned me about the stress of working in an agency. After all, advertising account executives are listed in the top five most stressful jobs according to Careercast.com. Yep, working in an agency would eventually wreak havoc on my health, psyche, personal time and sense of humor.
Advertising is a tough business with more than its share of ups and downs. Clients lose the love for their agency and find that spark with another. A major account leaves and half your happy hour buddies are gone the next week. New marketing directors bring new insights, ideas, and sometimes other agencies with them. The office coffee machine is broken so you don’t have that first shot of caffeine you need in the morning.
Well, I’m happy to say that after many years at a variety of agencies, working on national accounts and small local start-ups, I don’t have an ulcer, I don’t have to see a therapist, I still have time for fun, and my sense of humor is probably better (it has to be in our business).
Why have I been so fortunate? I think its because of some advice from great people I have been fortunate to work with.
1. As many a wise man/woman has said, two heads are better than one; five heads are better than two. You really need a team to tackle all the challenges that agencies face. If you think you can do it all on your own, you will need a therapist soon and your family will hate you.
2. One of my mentors told me to survive in this business you have to try to stay on an even keel. It’s the drastic ups and downs that kill you. Hit a home run? Celebrate and fully appreciate it, but don’t feel bulletproof. You badly miss the mark for the client? Feel the pain and learn from it, but don’t go into the black hole of depression. In either case, remember, tomorrow is a new day and you could win the lottery.
3. I don’t want to diminish what we do (and some clients will hate to hear this), but with a few exceptions, what we produce isn’t saving lives. We don’t perform brain surgery or pull people from burning buildings. We do educate, stimulate and propagate. Keep it in perspective or your life might be in danger.
4. Always try to manage expectations with the client and with the agency staff. If you make sure people know what to expect, then very few surprises will pop up that you have to stress about. That’ll help keep that ulcer away.
5. Since our business is hard and we spend so much time at work, make an effort to identify and appreciate the talents in the people you labor with – both clients and staff. Sometimes finding what you can appreciate isn’t always easy. But if you build on that and nurture relationships, work may not be any easier, but it will be more bearable. Heck, it might even be more fun.
6. I’ve always had a desk drawer full of chocolates in my office. One Twix or Kit Kat and dark clouds seem to fade away. Not only for me, but the rest of the staff who snag a few during the day. Chocolate - the miracle drug.
7. Make time to watch the Simpsons to fight off the blahs. Is there anything that this show can’t cure?
But the biggest reason I survived in this crazy business is because I love what I do. Corny, I know. But if you don’t love advertising, there are much easier ways to make money.
That’s about it.
Oh, wait. Kraft Macaroni & Cheese - 10 boxes for $5. Keeps me going strong.